I was in town for a gig which relied heavily on my MacBook Air, and the trackpad died just before my flight. Panic! The closest Apple Store couldn't fit me in, so I was referred to Aim High. I couldn't have been more pleased. Andrew and Kevin were kind, thorough,... read moreI was in town for a gig which relied heavily on my MacBook Air, and the trackpad died just before my flight. Panic! The closest Apple Store couldn't fit me in, so I was referred to Aim High. I couldn't have been more pleased. Andrew and Kevin were kind, thorough, understanding, and excellent. My problem was amazingly (and creatively) fixed in about an hour, though I would've given 5 stars even if they couldn't have helped, for their kindness alone. It's the kind of place you'd recommend your mom or dad to go to for their tech needs. In fact,  a few older people came in while I was waiting, and they were treated with such great respect and kindness by Andrew. Seems easy, right? Yup, but it's not always the case in the tech world. It was inspiring to watch. I don't know if I'll ever be back in the Denver area with tech needs, but if I am, this place will be my go-to. Great people, great work, and great name of a store! read less

I had Aim high for years. No real problem, and when I did, Vince solves it or tells me how are solve it over the phone!

Great service! Wonderful staff. Bring your Macs here. No need to drive to Cherry Creek to go to the Apple Store.

We've been business clients of Aim High (and its sister company MacSpa) for nearly five years. They deliver efficient and qualify service, bend over backwards to meet your needs (rather than fit into their process) and are delightful people to work with. I highly recommend their annual business service agreement.... read moreWe've been business clients of Aim High (and its sister company MacSpa) for nearly five years. They deliver efficient and qualify service, bend over backwards to meet your needs (rather than fit into their process) and are delightful people to work with. I highly recommend their annual business service agreement. With this agreement they constantly monitor your equipment, update software as necessary and alert you immediately to any malware, viruses, and other performance related issues. read less

Vince is the most knowledgeable IT person I know. He knows so much, but he's also intuitive and so fast at figuring out what's wrong and finding the solution. He's been an invaluable IT Guy but also a great friend. You will always, always have a perfect outcome when you... read moreVince is the most knowledgeable IT person I know. He knows so much, but he's also intuitive and so fast at figuring out what's wrong and finding the solution. He's been an invaluable IT Guy but also a great friend. You will always, always have a perfect outcome when you call on AimHigh for help. read less

A much better experience than the Apple store. I love that it is local and all the people are experts. Highly recommended!!

Aim High is licensed by Apple to work on Apple products! They are not a straight up 3rd party who may or may not actually be qualified, but are very knowledgeable and work closely with Apple. They are also referenced by Apple Support.

A key on my computer stopped working so... read moreAim High is licensed by Apple to work on Apple products! They are not a straight up 3rd party who may or may not actually be qualified, but are very knowledgeable and work closely with Apple. They are also referenced by Apple Support.

A key on my computer stopped working so I took a chance by going there when I never had before. I was pleasantly surprised to be greeted with very well-informed and EXTREMELY friendly employees that could immediately identify the root of the problem and how to solve it. While they themselves did not have the means to fix it, they sent it to Apple for them to do so and kept me updated through the whole process and promptly returned it to me good as new.

It's a very small business too so no crazy lines and waits like at Apple. Would highly recommend! Takes the same amount of time likely, but more convenient and full of people with great customer service skills who know how to fix your problem. Will definitely be coming to them again if I have any other issues with my Apple products! read less

I was in town on vacation and my phone was in desperate need of a tuneup. After finding Aim High on the Internet I stopped in and dealt with Amy. She could not have been more helpful and the whole experience was five star.

When I got my phone back... read moreI was in town on vacation and my phone was in desperate need of a tuneup. After finding Aim High on the Internet I stopped in and dealt with Amy. She could not have been more helpful and the whole experience was five star.

When I got my phone back it was like brand new! super fast speed and I was not having anymore problems with my battery. I highly recommend Aim High for all Apple product service read less

Great staff.  Turn around time was faster than expected.  I highly recommend them!

So I was having problems with my iPhone, and didn't want to wait 6 days for the Genius Bar at The Apple store. A friend told me to check out this new business that does everything Apple, so I went in and met with Amy. Just walked right in, no... read moreSo I was having problems with my iPhone, and didn't want to wait 6 days for the Genius Bar at The Apple store. A friend told me to check out this new business that does everything Apple, so I went in and met with Amy. Just walked right in, no wait! Right away I was put at ease; she was quite knowledgeable & immediately knew what was wrong. She took the time & explained what I was doing wrong & how I could make a few minor adjustments. Wow! Too cool.....& she gave me a few useful tips too! So people, don't fight the crowds at The Apple store, go to Aim High! They're Apple certified & the experience was painless. I'm telling all my friends about this store. read less

Very impressed with their service, attention to detail, and turn around time.  Took my Mac in for a repair that ended up being a warranty issue. They did a great job setting expectations and communicating with me every step of the way. Would MUCH rather work with them for computer... read moreVery impressed with their service, attention to detail, and turn around time.  Took my Mac in for a repair that ended up being a warranty issue. They did a great job setting expectations and communicating with me every step of the way. Would MUCH rather work with them for computer issues than the Apple store any day. read less

Last night, Andrew worked on issues I was having with my MacBook Air. He was super professional and very knowledgeable, and helped clear space on my laptop and now it now works like a champ. I will be back this Saturday for another visit to button up everything we didn't... read moreLast night, Andrew worked on issues I was having with my MacBook Air. He was super professional and very knowledgeable, and helped clear space on my laptop and now it now works like a champ. I will be back this Saturday for another visit to button up everything we didn't get to last night. I am beyond thrilled that we now have a place so close to Stapleton, and we no longer need to drive to Cherry Creek for support on our Apple products. Yay! I highly recommend this business! read less

Took my MacBook Pro in that I bought in 2013. I was working on something and it suddenly shut off. When rebooting I got a flashing folder with a question mark. I took it to Aim High on Dec. 29th and they had it done on Jan 2nd! It ended... read moreTook my MacBook Pro in that I bought in 2013. I was working on something and it suddenly shut off. When rebooting I got a flashing folder with a question mark. I took it to Aim High on Dec. 29th and they had it done on Jan 2nd! It ended up being a simple hard drive cable that was replaced at a very reasonable price, I thought! Runs like new. So timely and the most friendly people. Thank you, Aim High! read less

Aim High was recommended to me by Apple support. Their service was fast and friendly! I will be going back if I have trouble with any of my Apple devices in the future.

So good to have a certified Apple service provider on the East side of town. Beats the long line at the genius bar when things hit the fan. They provide ios tech support and share additional helpful hacks like automated cloud backups. There's different membership plans and family plans actually,... read moreSo good to have a certified Apple service provider on the East side of town. Beats the long line at the genius bar when things hit the fan. They provide ios tech support and share additional helpful hacks like automated cloud backups. There's different membership plans and family plans actually, and classes so it's helpful for my parents as well. We have two iphones and two macs so we'll be seeing them again. read less

I have a vintage MacBook Pro and I had lost the ability to get to the desktop.
I took it in and Owen and Kevin went out of their way to make sure that it worked correctly when I got it home. Andrew made getting it in and explaining all... read moreI have a vintage MacBook Pro and I had lost the ability to get to the desktop.
I took it in and Owen and Kevin went out of their way to make sure that it worked correctly when I got it home. Andrew made getting it in and explaining all the options an easy process. You get to actually talk to real people who care and make sure you understand what is happening along the way. read less

Really helpful and fast service. Took about 2 days to replace my Mac's battery. Explained everything clearly, gave advice, and friendly. Will come back and recommend to others

This place is awesome, and everyone who helped me made the death of my MacBook pro as "pleasant" of an experience as it could have been. It's a little hard to find, but it's definitely worth it - the small, quiet office allows for conversation and one-on-one care without the... read moreThis place is awesome, and everyone who helped me made the death of my MacBook pro as "pleasant" of an experience as it could have been. It's a little hard to find, but it's definitely worth it - the small, quiet office allows for conversation and one-on-one care without the chaos and hectic hive-mind activity often seen at the Apple store.

Everyone who works there is friendly and willing to help, and Kevin is amazing. He knows so much about computers but also has the gift of being able to explain "computer things" in a way that normal people (like myself) can understand. He was super patient with me when I couldn't quite understand why my laptop suddenly died, and he went way above and beyond to help me find immediate replacement options.

Overall a great place with awesome people! I hope I never have to go back to Aim High, but if the need arises, I feel good knowing that they're there to help. Would definitely recommend to friends with computer problems! read less

These guys are awesome. Andrew helped me configure some issues with my MacBook and was patient, helpful, kind, and I walked away with a plan of action. Thank you Owen and Andrew! I’ll be back 😊

I LOVE this place! They are patient and knowledgeable and you don't have to wait for days to get an appointment like you do at the Mac store! I have so many computer questions, I could spend HOURS here and I feel confident they could help me with... read moreI LOVE this place! They are patient and knowledgeable and you don't have to wait for days to get an appointment like you do at the Mac store! I have so many computer questions, I could spend HOURS here and I feel confident they could help me with all of them. read less