I have a vintage MacBook Pro and I had lost the ability to get to the desktop. I took it in and Owen and Kevin went out of their way to make sure that it worked correctly when I got it home. Andrew made getting it in and explaining all the options an easy process. You get to actually talk to real people who care and make sure you understand what is happening along the way.

  If you have a Mac that needs repair this is the place to go! No big mobs of people....exceptional people. Could not ask for better service than I received both in what they did and how they treated me. Top notch place, top notch people.

  We've been business clients of Aim High (and its sister company MacSpa) for nearly five years. They deliver efficient and qualify service, bend over backwards to meet your needs (rather than fit into their process) and are delightful people to work with. I highly recommend their annual business service agreement. With this agreement they constantly monitor your equipment, update software as necessary and alert you immediately to any malware, viruses, and other performance related issues.

  This place is awesome, and everyone who helped me made the death of my MacBook pro as "pleasant" of an experience as it could have been. It's a little hard to find, but it's definitely worth it - the small, quiet office allows for conversation and one-on-one care without the chaos and hectic hive-mind activity often seen at the Apple store. Everyone who works there is friendly and willing to help, and Kevin is amazing. He knows so much about computers but also has the gift of being able to explain "computer things" in a way that normal people (like myself) can understand. He was super patient with me when I couldn't quite understand why my laptop suddenly died, and he went way above and beyond to help me find immediate replacement options. Overall a great place with awesome people! I hope I never have to go back to Aim High, but if the need arises, I feel good knowing that they're there to help. Would definitely recommend to friends with computer problems!