A much better experience than the Apple store. I love that it is local and all the people are experts. Highly recommended!!

This was the best computer repair service I've ever had. I was able to schedule an appointment quickly online. They described exactly where to park and met me outside at my appointment time to walk me upstairs. They wore masks and were friendly & efficient checking me... read moreThis was the best computer repair service I've ever had. I was able to schedule an appointment quickly online. They described exactly where to park and met me outside at my appointment time to walk me upstairs. They wore masks and were friendly & efficient checking me in. They called me with an update and very clearly explained the issues my computer was having and how they would repair it. Pickup was simple as well. I would highly recommend Aim High for any repair needs. read less

If you have a Mac that needs repair this is the place to go! No big mobs of people....exceptional people. Could not ask for better service than I received both in what they did and how they treated me. Top notch place, top notch people.

Great staff! Great turn around! Great service!

Aim High is licensed by Apple to work on Apple products! They are not a straight up 3rd party who may or may not actually be qualified, but are very knowledgeable and work closely with Apple. They are also referenced by Apple Support.

A key on my computer stopped working so... read moreAim High is licensed by Apple to work on Apple products! They are not a straight up 3rd party who may or may not actually be qualified, but are very knowledgeable and work closely with Apple. They are also referenced by Apple Support.

A key on my computer stopped working so I took a chance by going there when I never had before. I was pleasantly surprised to be greeted with very well-informed and EXTREMELY friendly employees that could immediately identify the root of the problem and how to solve it. While they themselves did not have the means to fix it, they sent it to Apple for them to do so and kept me updated through the whole process and promptly returned it to me good as new.

It's a very small business too so no crazy lines and waits like at Apple. Would highly recommend! Takes the same amount of time likely, but more convenient and full of people with great customer service skills who know how to fix your problem. Will definitely be coming to them again if I have any other issues with my Apple products! read less

Dropped off my IMAC which was no longer under warranty. Though they were not able to repair, they were able to save our information on a hard drive and offered to recycle. Very friendly, professional, and accommodating during the COVID 19 epidemic.

Great service all around! Needed a new battery for my laptop ASAP and when Apple Store wasn't available soon enough, I started looking around. Found Aim High! and they had an opening almost immediately! Brian assisted me start to finish, even greeted me outside the store because I couldn't find... read moreGreat service all around! Needed a new battery for my laptop ASAP and when Apple Store wasn't available soon enough, I started looking around. Found Aim High! and they had an opening almost immediately! Brian assisted me start to finish, even greeted me outside the store because I couldn't find it! 🙂 Aim High! had my battery in-store, price was reasonable, and no waiting period for them to order, receive and install the new battery. I was on my way a happy customer in about an hour! read less

This place is awesome, and everyone who helped me made the death of my MacBook pro as "pleasant" of an experience as it could have been. It's a little hard to find, but it's definitely worth it - the small, quiet office allows for conversation and one-on-one care without the... read moreThis place is awesome, and everyone who helped me made the death of my MacBook pro as "pleasant" of an experience as it could have been. It's a little hard to find, but it's definitely worth it - the small, quiet office allows for conversation and one-on-one care without the chaos and hectic hive-mind activity often seen at the Apple store.

Everyone who works there is friendly and willing to help, and Kevin is amazing. He knows so much about computers but also has the gift of being able to explain "computer things" in a way that normal people (like myself) can understand. He was super patient with me when I couldn't quite understand why my laptop suddenly died, and he went way above and beyond to help me find immediate replacement options.

Overall a great place with awesome people! I hope I never have to go back to Aim High, but if the need arises, I feel good knowing that they're there to help. Would definitely recommend to friends with computer problems! read less

So good to have a certified Apple service provider on the East side of town. Beats the long line at the genius bar when things hit the fan. They provide ios tech support and share additional helpful hacks like automated cloud backups. There's different membership plans and family plans actually,... read moreSo good to have a certified Apple service provider on the East side of town. Beats the long line at the genius bar when things hit the fan. They provide ios tech support and share additional helpful hacks like automated cloud backups. There's different membership plans and family plans actually, and classes so it's helpful for my parents as well. We have two iphones and two macs so we'll be seeing them again. read less

Great staff. Turn around time was faster than expected. I highly recommend them!

I had a trusty Mac that suddenly wouldn't boot up. I took it to an Apple store, and they couldn't read any data from the hard drive. I thought all the data was a gonner.I called up Aim High and asked if they did data recovery services. When I brought... read moreI had a trusty Mac that suddenly wouldn't boot up. I took it to an Apple store, and they couldn't read any data from the hard drive. I thought all the data was a gonner.I called up Aim High and asked if they did data recovery services. When I brought in the computer, not only did they replace the HDD hard drive with an SSD, but they fully recovered all data and restored the computer exactly the way it was prior. The only difference I could notice was the boot up being 10X faster :)The best part was they had the computer ready the very next day after I brought it in. read less

When it comes to valuable electronics you want someone who knows what they're doing, is thorough and the cost is reasonable. Aim High is all of these. I especially appreciated the frequent updates and that they went the extra mile. I read reviews just like you and know their impact... read moreWhen it comes to valuable electronics you want someone who knows what they're doing, is thorough and the cost is reasonable. Aim High is all of these. I especially appreciated the frequent updates and that they went the extra mile. I read reviews just like you and know their impact so I wanted to take time to acknowledge great work. read less

I was in town on vacation and my phone was in desperate need of a tuneup. After finding Aim High on the Internet I stopped in and dealt with Amy. She could not have been more helpful and the whole experience was five star.

When I got my phone back... read moreI was in town on vacation and my phone was in desperate need of a tuneup. After finding Aim High on the Internet I stopped in and dealt with Amy. She could not have been more helpful and the whole experience was five star.

When I got my phone back it was like brand new! super fast speed and I was not having anymore problems with my battery. I highly recommend Aim High for all Apple product service read less

Been needing a replacement on my MacBook Pro 2015 due to it just randomly dying at 50% drive be bananas! Found Aim High on apple when looking for an authorized dealer and decided to take a shot, first thing I did was call them got a quote went in and... read moreBeen needing a replacement on my MacBook Pro 2015 due to it just randomly dying at 50% drive be bananas! Found Aim High on apple when looking for an authorized dealer and decided to take a shot, first thing I did was call them got a quote went in and process was simple I even asked to get the service expedited which they did and let me know as soon as it was done! Just picked it up today super happy with the service and definitely will be a returning customer! Thanks again for the smooth process and GREAT CUSTOMER SERVICE! read less

Service is amazing, very knowledgeable and friendly staff and super quick turn around times. Big thumbs up!

The guys at Aim High are awesome. They fixed my computer, then it died (permanently) on me a month later. They worked with me to move my stuff to a new computer, and gave me a partial refund on the work done on the old computer. I am so thankful... read moreThe guys at Aim High are awesome. They fixed my computer, then it died (permanently) on me a month later. They worked with me to move my stuff to a new computer, and gave me a partial refund on the work done on the old computer. I am so thankful for their help! read less

These guys are awesome. Andrew helped me configure some issues with my MacBook and was patient, helpful, kind, and I walked away with a plan of action. Thank you Owen and Andrew! I’ll be back 😊

Great place for Apple products and repairs inside Stanley Marketplace. They offer classes in person and are experts when it comes to IT and Mac products and most things tech-y.

Wonderful experience! Quick, efficient, convenient and quiet atmosphere! I so appreciated getting my computer looked at, diagnosed, repaired and back in a half day! Andrew was so helpful and took time to explain everything. Also, they have many services to offer, help and classes, best yet...they’re certified to work... read moreWonderful experience! Quick, efficient, convenient and quiet atmosphere! I so appreciated getting my computer looked at, diagnosed, repaired and back in a half day! Andrew was so helpful and took time to explain everything. Also, they have many services to offer, help and classes, best yet...they’re certified to work on Apple, so didn’t have to deal with Apple store, Thank You Aim High! read less

Took my MacBook Pro in that I bought in 2013. I was working on something and it suddenly shut off. When rebooting I got a flashing folder with a question mark. I took it to Aim High on Dec. 29th and they had it done on Jan 2nd! It ended... read moreTook my MacBook Pro in that I bought in 2013. I was working on something and it suddenly shut off. When rebooting I got a flashing folder with a question mark. I took it to Aim High on Dec. 29th and they had it done on Jan 2nd! It ended up being a simple hard drive cable that was replaced at a very reasonable price, I thought! Runs like new. So timely and the most friendly people. Thank you, Aim High! read less